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Obtaining a CWID or Campus PIN
Faculty/Staff
Due to privacy regulations, the University Help Desk cannot provide your Campus-Wide ID (CWID) or Campus PIN over the phone. If you need this information, please use one of the following methods:
For New Faculty/Staff
- If you have not received your credentials (CWID and Campus PIN), please get in touch with your direct supervisor.
- These credentials are typically sent to your supervisor when your hiring process is finalized.
- How to set a password.
If You Need Your Credentials Re-Sent
- Visit the University Help Desk in person:
- Location: Wyly Tower, Room 155
- What to Bring: A valid photo ID (Tech ID, driver’s license, or passport)
- A Help Desk representative will:
- Verify your identity
- Assist in retrieving your credentials form the system administrators
- Or submit a request ticket on your behalf, if necessary
Students
Due to privacy regulations, the University Help Desk cannot provide your Campus-Wide ID (CWID) or Campus PIN over the phone. You can retrieve your credentials using the following options:
For New Students
- Claim your account online
- If you have not received your credentials through the admissions process:
- Visit the password website to claim your account.
- Your CWID and PIN will be emailed to the email address you used when applying to Louisiana Tech.
- More help on how to claim your Tech account.
- Check your Tech ID Card
- Your CWID is printed on your Tech ID card.
- Contact or Visit the Help Desk
- Call the Help Desk at 318.257.5300 to request assistance and have a support ticket created.
- Visit in person:
- University Help Desk
- Wyly Tower, Room 155
If You Need Your Credentials Re-Sent
- Visit the Help Desk in person with a valid photo ID (Tech ID, driver’s license, or passport).
- A Help Desk representative will:
- Verify your identity
- Assist in retrieving your credentials from system administrators
- Or Submit a request ticket on your behalf