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- Add Microsoft 365 Email to Mobile Devices
 - Add Microsoft 365 mailbox to Outlook Desktop app on Windows
 - Backup/Export Contacts, and Calendar Items with Outlook
 - Import Contacts and Calendar Items with Outlook
 - Installing Microsoft 365 Apps
 - Microsoft/Office 365 Migration
 - Microsoft/Office 365 Migration (Post-Due Date)
 
 
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Faculty/Staff
Due to privacy regulations, the University Help Desk cannot provide your Campus-Wide ID (CWID) or Campus PIN over the phone. If you need this information, please use one of the following methods:
For New Faculty/Staff
- If you have not received your credentials (CWID and Campus PIN), please get in touch with your direct supervisor.
- These credentials are typically sent to your supervisor when your hiring process is finalized.
 - How to set a password.
 
 
If You Need Your Credentials Re-Sent
- Visit the University Help Desk in person:
- Location: Wyly Tower, Room 155
 - What to Bring: A valid photo ID (Tech ID, driver’s license, or passport)
 
 - A Help Desk representative will:
- Verify your identity
 - Assist in retrieving your credentials form the system administrators
 - Or submit a request ticket on your behalf, if necessary
 
 
Students
Due to privacy regulations, the University Help Desk cannot provide your Campus-Wide ID (CWID) or Campus PIN over the phone. You can retrieve your credentials using the following options:
For New Students
- Claim your account online
- If you have not received your credentials through the admissions process:
 - Visit the password website to claim your account.
 - Your CWID and PIN will be emailed to the email address you used when applying to Louisiana Tech.
 - More help on how to claim your Tech account.
 
 - Check your Tech ID Card
- Your CWID is printed on your Tech ID card.
 
 - Contact or Visit the Help Desk
- Call the Help Desk at 318.257.5300 to request assistance and have a support ticket created.
 - Visit in person:
- University Help Desk
 - Wyly Tower, Room 155
 
 
 
If You Need Your Credentials Re-Sent
- Visit the Help Desk in person with a valid photo ID (Tech ID, driver’s license, or passport).
 - A Help Desk representative will:
- Verify your identity
 - Assist in retrieving your credentials from system administrators
 - Or Submit a request ticket on your behalf
 
 
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byhelpdesk
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