How to connect to the VPN

Why do I need the VPN?
If you are away from campus and need access to Tech’s network, connecting through the VPN will give you a virtual IP address as if you are located on campus. Allowing access to Tech’s network.

Connecting to VPN on Windows

To connect to the VPN, please do the following:
Note: You must have DUO Mobile to access the VPN.

• To setup DUO Mobile visit helpdesk.latech.edu.

1. Go to techvpn.latech.edu
2. Sign in using your Louisiana Tech credentials. This will be what you would use to log into Canvas or your email.
3. Click the appropriate download for your machine. This will generally be the Windows 64 bit shown below.

Download Page

Global Protect Already Installed

Note: If you already have GlobalProtect installed on your device it may prompt you with an option to repair or remove.  Click on ‘Repair GlobalProtect’.

4. Run the program and click “Next” until it installs.
5. Once its installed, the GlobalProtect window will appear in the bottom right corner of your screen.

Enter Portal Address

6. Next, you be asked to enter your username and password. This will be your Tech username and password, such as your Canvas or email, to log in.

Login to VPN

7. Click “Connect”. It will send a DUO Mobile push notification for you to approve. You have 60 seconds to approve the push.

Receiving the VPN Push

8. Wait a few seconds and you should be connected.

Connect to VPN on a Mac

Note: You must have DUO Mobile to access the VPN.

• To setup DUO Mobile visit helpdesk.latech.edu.

1. Go to techvpn.latech.edu.
2. Sign in using your Tech Credentials. This will be what you would use to log into Canvas or your email.
3. Click the appropriate download for your machine. This would be the Mac 32/64-bit option.
4. Run the program and click “Next” until the program installs.
5. In your taskbar, go to System Preferences.
6. Go to Security and Privacy.
7. Click the General Tab.
8. Then click “Allow Palo Alto Security Network” access.
9. At the top, click on the Global Protect Icon (The global that is shown in the top)
10. In the Portal Address, type techvpn.latech.edu.
11. Next, you will be asked to enter your username and password. This will be your Tech username and password, such as your Canvas or email, to log in.
12. It will then send a DUO Mobile push notification for you to approve. You have 60 seconds to approve the push.
13. Click “Sign in”, and you should be connected

Note:

• If you are a faculty member, you cannot fully remove MFA, only reset it.
• If you are a student who wants to fully remove MFA and you are NO LONGER a student worker, please contact the Helpdesk to have your MFA fully removed.
• If your MFA needs reset (incomplete setup, new phone, etc.) please contact the Helpdesk. We will need to verify your identity with a copy of your Tech ID and a picture of yourself. You can do this by emailing HelpDesk@LATech.edu or in person WYLY Tower room 155, or submit a ticket through https://helpdesk.latech.edu/ticket/, or by chat https://helpdesk.latech.edu/.

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