Switching your Tech E-mail to Louisiana Tech Google Apps Print E-mail

Louisiana Tech University has contracted with Google, Inc. to provide their "Google Apps for Education" system to students, faculty and staff. Google Apps provides email, online shared documents and spreadsheets, and calendaring.  Using Google Apps for e-mail provides some advantages over the older Webmail product, including greater storage (7GB (expanding to 25GB soon) versus 500MB), integration with Moodle LMS portal , and  single sign-on.  In addition, while both provide easy access to e-mail from mobile devices such as smart phones, Google Apps provide other services such as calendaring and documents which are also accessible via mobile devices.

Students can choose to use Google Apps as their primary e-mail interface. New students should use Google Apps as their e-mail to avoid a future transition.  Faculty and staff should continue to use their traditional university e-mail accounts as GMail has not been approved for university business use.  Faculty/Staff accounts can access other available Google Apps services.  No configuration is required to utilize the non e-mail parts of Google Apps.

Switching to Google Apps e-mail (students only!) is as simple as logging in to the current webmail site (https://webmail.latech.edu/ ) and setting a forward on your account to your This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Forwarding is found on the top menu bar of the "Classic Email" system of webmail under Filters:

Webmail top menu

After you click on Filters, you will be presented with a list of "filters", one of which will be named "Forward".  Clicking on the pencil and paper icon on the far left of that line:

Picture of filters screen

will bring up form to edit the forward.  Note that the rule is not currently enabled.

Image of forward settings

Simply type in your forwarding address, which will be your Tech This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , then click "Save and Enable".  This will return you to the list of the filters and Forward should now be enabled.   Do not check the "Keep a copy of messages in this account" checkbox.  Your Tech username is the same as the username you filled in on the login screen for webmail, the part of your e-mail address on the left side of the @ sign

Once you enable this, all of your subsequent e-mail will be routed to your Google Apps account.  Your e-mail address does not change.  You should continue to use This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ; This e-mail address is being protected from spam bots, you need JavaScript enabled to view it is an internal address used to route messages to the Google Apps account.

Accessing your new Google Apps account is as simple as accessing http://gmail.latech.edu/.  You will be redirected to Louisiana Tech's new single sign on (SSO) login page.  This page will allow you to login one time and be automatically logged in to participating systems.  At this point Google Apps is utilizing SSO, as well as the Learning Management System (LMS), Moodle, and the Prescott Library EZProxy system.  After authenticating, you'll be bounced back to the Google Apps launch page where you can select from available Google Apps services.  The list of available apps will change over time.  Google currently offers most of their apps in their Apps for Education service, but some are not available. The Moodle LMS system provides some basic connectivity with Google Apps.  More Apps features will become available as the two platforms evolve. 

Questions:

  • Do I have to use Google Apps if I'm a student?
    No...if you wish to continue using the existing system, you may.  However at some point in the future, all students will be switched to Google Apps E-mail.
  • I don't want to use Google Apps for my e-mail, but I want to use the other Apps, is that possibe?
    Yes, you can set a forward on your Google Apps account to an existing address, such as your @LaTech.edu address under "Settings" from within GMail (not "User Settings" from the launch page).  Do not set a forward on the other address pointing at @email.latech.edu or your e-mail will get discarded after bouncing between the two systems.
  • Can I bring my existing e-mail into my Google Apps mailbox?
    Yes, you can configure an account to "POP" email on the Accounts tab of the Settings page. You will want to set This e-mail address is being protected from spam bots, you need JavaScript enabled to view it as the address to pull from.  The setup form should work with the defaults after you enter your password, but it is highly recommended that you change the port to number 995 and check enable SSL on the connection to make the transfer secure.  After all of the messages are transferred, you can safely remove this account since subsequent messages will be delivered to Google Apps automatically.
  • I can login to the SSO page, but I get an error accessing Google Apps, what should I do?
    Google has specific requirements for passwords.  If your password did not meet those requirements, the account would not have been generated inside of Google Apps.  Login to the account management system (https://password.latech.edu/) and select a new password.  If you still cannot get into Google Apps, contact the Computing Center Help Desk at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or by phone at 257-5300. 
  • How do I set up my Google Apps email in an email client, such as Outlook?
    Instructions can be found here.
  • Is there any reason I should not use Google Apps?
    If you are doing any type of research with classified information, you should check with your research head and sponsoring agency to determine if there are any problems with utilizing Google services in this research.
  • If I have problems, whom do I contact?
    All support issues should be routed through the Computing Center Help Desk ( This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or 257-5300).  If the support requires contacting Google, that must go through a designated contact person.  You should not attempt to contact Google for assistance yourself, they will simply redirect you back to the Computing Center.
 
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