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Here you will find information on where to obtain university user names and passwords for students, faculty, and staff members.

Students, Faculty, and Staff use a single username and password for multiple university-wide applications. These applications include, but are not limited to: 


    • STUDENTS - Students' user names will be in the format "abc123" (the three letters are usually the student's initials, but may differ). See the instructions below for obtaining your username if you do not know it.
    • FACULTY/STAFF - To set up a new faculty or staff email account, call the Computing Center at (318) 257-2893. If you are a current faculty/staff member and forgot your user name, you can search the campus directory here.


The following instructions are for STUDENTS (new and existing), as well as FACULTY/STAFF on changing/creating your password to be used for the above mentioned applications.  

To reset your password, create a new password, and/or lookup your username, do the following:

    1. Go to
    2. Click Forgot Password.
    3. If you do not know your User ID, and
      1. You are a student, select
        “Students - Click here if you do not know your UserID”.
        • That should take you to the Student tab in the Directory. From there enter your first OR last name and hit Search.
        • You will need to find your name in the results and click Send me an email.
        • Fill out the captcha info and click Reveal email address.
        • Your email address will appear as YourUserID(at)
      2. If you are new faculty or staff, you will need to have your acount created through the Computing Center as mentioned above.  If you are a current faculty/staff member and forgot your user name, you can search the campus directory here.
    4. On the Forgot Password page, enter only your User ID without "" and click Submit.
    5. Enter your Campus Wide ID (located on your Tech ID), B.O.S.S. Pin number (described below) and Date of Birth where indicated and click Submit. Ensure you are not entering any dashes or spaces.
    6. Type in your desired password and click Submit.
    7. Wait for 2-3 minutes for the password change to take effect, then try your new password at


    1. If you receive a message stating, "The secret presented by the user is invalid," ensure that you are entering your information correctly. If all the information is entered correctly, your birthday on file may not be correct. Contact the registrar's office at (318)257-2176 to verify it. It may take up to 24 hours afterward for it to be updated in the university's database.
    2. If you receive a message stating, "NMAS has timed out." this means that you have taken too long to enter the required answers. You will need to start back over from the first page and enter the answers faster.
    3. If you are a new student, you must be enrolled (registered and have paid for classes) for 24 hours before your email account will become active. 
    4. If you are an ELS student, you will need to contact the Helpdesk for further assistance.
    5. Your email will be deactivated shortly after you have graduated from Tech. See this document for directions on how to forward your email for up to one year after you graduate.
    6. For any other assistance, please call the Helpdesk at (318)257-5300.

User name: Campus-Wide ID number (located on your Tech ID)
PIN: usually a six-digit number

To obtain your BOSS pin number, please contact the registrar's office at (318) 257-2176. A short description of BOSS and its functionality can be found here.  You can also view more information by visiting the registrar's website.

To change your password, see these instructions. For client installation, see these instructions. For more information on Mainframe rights, please call the Computing Center at (318) 257-2893.

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